Rental Account

• How do I contact help?
• Can I purchase the SNOO unit I have been using for a discounted price at the end of my rental period?
• What if I would like to keep SNOO past the 6-month employer-provided period?
• Should I ship back the SNOO Sacks and mattress sheet?
• How do I return my SNOO?
• Is there a minimum rental period?

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Helpful Videos

• Placing Baby in SNOO (Video Tutorial)
• Putting Baby in SNOO Sack (Video Tutorial)
• Setting up SNOO (video Tutorial)
• SNOO User Guide

User Manual

• SNOO User Guide

Setting Up and Using SNOO

• What is SNOO?

All About SNOO

• Are sleep tips available for rental customers?
• What if my friend wants to rent SNOO?
• Do you sell any accessories for SNOO?
• What is the minimum baby weight and age for using SNOO?
• What is the maximum baby weight and age for using SNOO?

Order, Shipping and Billing Information

• Processing and Shipping time
• How will I be charged?
• What if I forget to enter my employer-provided code for my 6-month paid SNOO rental?
• Can I cancel or modify my order?